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Integration Service activities

Last updated Mar 24, 2026

Activities

The following table lists the activities included in this package.

ActivityDescription
Wait for an Event on Zoho Desk and ResumePause the workflow at runtime and wait for an event to occur in Zoho Desk and resume.
HTTP Request activityRun HTTP calls to a specified API.
Search ContactsSearch contacts by email or account name.
Search AccountsSearch accounts by account name.
Search TicketsSearch for tickets using a search query.
Create TicketCreate a new ticket.
Add Ticket AttachmentAttach file to a ticket.
Search ProductsSearch products by product code.
Search Tickets by Ticket NumberRetrieve ticket details by ticket number.
Update TicketUpdate an existing ticket.
Search AgentsSearch agents by email.
Search DepartmentsSearch departments by search term.
List All RecordsList all records in Zoho Desk.
Update RecordUpdate a record in Zoho Desk.
Insert RecordInsert a new record in Zoho Desk.
Get RecordRetrieve a record in Zoho Desk.
Delete RecordDelete a record in Zoho Desk.

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