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Integration Service activities

Last updated Mar 24, 2026

Activities

The following table lists the activities included in this package.

ActivityDescription
Wait for an Event on Zendesk and ResumePause the workflow at runtime and wait for an event to occur in Zendesk and resume.
HTTP Request activityRun HTTP calls to a specified API.
Upload AttachmentUploads a file to Zendesk.
Create GroupCreates a group in Zendesk.
Update GroupUpdates a group in Zendesk.
Delete recordDeletes a record in Zendesk.
Get recordRetrieves a record in Zendesk.
Insert recordInserts a record in Zendesk.
List all recordsLists all the record of an object in Zendesk.
Update recordReplaces a record in Zendesk.
SearchSearch for a group, a user, a ticket, or an organization.
Search UsersSearch users based on email, name, phone number, and other additional criteria.
Search TicketsStart typing the name of the organization to find it in the available dropdown list.
Add CommentAdds a basic comment to a ticket in Zendesk.
Create TicketCreates a ticket in Zendesk.
List all Ticket CommentsRetrieves the list of all comments on a ticket in Zendesk.
Update TicketUpdates a ticket record in Zendesk.
Create UserCreates a user record in Zendesk.
Update UserUpdates an existing user record in Zendesk.

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