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Integration Service activities

Search Incidents by Incident Number

Search Incidents by Incident Number activity in the ServiceNow connector.

Project compatibility​

Windows | Cross-platform

Overview​

DescriptionAPI MethodAPI PathRole
Searches for incidents by the incident number.GET/api/now/table/incidentitil

Input​

ParameterDescriptionData Type
Incident NumberExact incident number to search for (for example, INC0001234)string
Max recordsMaximum number of matching incidents to returnint32

Output​

ParameterDescriptionData Type
IncidentIncident or incidents found for the numberobject
Note:
  • In API workflows, a single response object is returned as the output. Any required fields can be extracted directly from this object.
  • In RPA workflows, some output parameters may differ, but the necessary values can still be retrieved from the response object even if they are not explicitly exposed.
  • Project compatibility​
  • Overview​
  • Input​
  • Output​

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