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Integration Service Activities

Last updated Feb 19, 2026

Update Incident Task

Project compatibility

Windows | Cross-platform

Overview

DescriptionAPI MethodAPI PathRole
Updates an incident task.PATCH/api/now/table/incident_task/{sys_id}itil

Input

ParameterDescriptionData Type
Incident task IDSys_ID of the task that will be updatedstring
IncidentSys_ID or number of the parent incident this task relates tostring
PriorityPriority value for the incident taskint32
Assigned toUser assigned to complete the taskstring
Assignment groupGroup responsible for handling the taskstring
Short descriptionBrief summary of the work requested by the taskstring
DescriptionDetailed description of the task activitiesstring
StateStatus value of the task (for example, Open, Work in Progress).int32

Output

ParameterDescriptionData Type
Incident taskUpdated incident task recordobject
  • In API workflows, a single response object is returned as the output. Any required fields can be extracted directly from this object.
  • In RPA workflows, some output parameters may differ, but the necessary values can still be retrieved from the response object even if they are not explicitly exposed.
  • Project compatibility
  • Overview
  • Input
  • Output

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