Integration Service Activities

Last updated Feb 19, 2026

Button Clicked

Project compatibility

Windows | Cross-platform

Overview

Tip: To learn how you can use Button Clicked in a workflow, see: Use Slack Buttons when an opportunity is won in the CRM system.

Description	API Method	API Path
Triggers when an interactive button is clicked in Slack.	Webhook	Webhook

Input

Parameter	Description	Data Type
User ID	The ID of the user who clicked the button.	string
Channel ID	The ID of the channel where the button interaction occurred.	string
Action ID	The unique identifier of the button action clicked.	string
Action Name	The name of the action associated with the button.	string
Image URL	A URL associated with the interaction (if included).	string
Message Field 1	Additional contextual field included in the interactive message.	string
Message Field 2	Additional contextual field included in the message.	string
Message Field 3	Additional contextual field included in the message.	string
Message Field 4	Additional contextual field included in the message.	string
Message Field 5	Additional contextual field included in the message.	string
Message Field 6	Additional contextual field included in the message.	string
Message Text	The text content of the message containing the button.	string

Output

Parameter	Description	Data Type
Response	The returned webhook response object.	object

In API workflows, a single response object is returned as the output. Any required fields can be extracted directly from this object.
In RPA workflows, some output parameters may differ, but the necessary values can still be retrieved from the response object even if they are not explicitly exposed.

Using Button Clicked with the Bring your own OAuth 2.0 app authentication

When you create a connection to Slack using the Bring your own OAuth 2.0 app authentication method, take the following steps in order to get Button Clicked events in Orchestrator.

Add the Button Clicked trigger to your Studio project.
Build and complete the project workflow based on your requirements, and publish the project to Orchestrator.
In Automation Cloud^TM, go to Integration Service, select the Slack connector and go to the Connections tab.
In the Connections tab, select the More options menu next to your connection and select Manage triggers.
In the Triggers page, copy the displayed Webhook URL.
In a different browser tab, navigate to https://api.slack.com/apps and open your Slack private OAuth application.
Go to the Interactivity & Shortcuts settings page. Configure the settings as follow:
1. Enable the Interactivity toggle.
2. In the Request URL field, enter the webhook URL retrieved from Integration Service.
3. Select Save Changes.
Webhooks are now configured for your app and you can retrieve the Button Clicked events in Orchestrator.