UiPath Documentation
activities
latest
false
Integration Service activities

Incident Created

Incident Created trigger in the ServiceNow connector.

Project Compatibility​

Windows | Cross-Platform

Polling trigger

Overview​

Polling interval is connection-level and can be set between 1 and 1440 minutes.

DescriptionAPI MethodAPI PathRole
Triggers when a new incident is created.GET/incidentitil

Input​

KeyDescriptionData Type
Data FilterOptional incident filter that limits which new incidents trigger (e.g., number, caller, group, state)string

Output​

KeyDescriptionData Type
Incident IDUnique ID of the incident that triggered the workflowstring
IncidentFull incident object returned from ServiceNow for that rowobject
Note:
  • In API workflows, a single response object is returned as the output. Any required fields can be extracted directly from this object.
  • In RPA workflows, some output parameters may differ, but the necessary values can still be retrieved from the response object even if they are not explicitly exposed.
  • Project Compatibility​
  • Type​
  • Overview​
  • Input​
  • Output​

Was this page helpful?

Connect

Need help? Support

Want to learn? UiPath Academy

Have questions? UiPath Forum

Stay updated