Maestro user guide

This section defines core concepts used throughout the Maestro user guide. Understanding these terms helps you navigate the product more effectively and collaborate across roles.

Agentic process: A long-running business process that coordinates work between humans, software robots, and AI agents. Agentic processes are modeled using BPMN and often include decision logic, exception handling, and checkpoints for human input.

Read more about agentic processes.

AI Agent: An autonomous or semi-autonomous component that performs a task based on defined rules or learned behavior. Maestro supports orchestration of AI agents built using UiPath Agent Builder, LangChain, Agentforce, CrewAI, and others.

Learn more about about agents.

BPMN (Business Process Model and Notation): A graphical modeling standard for defining business processes. BPMN enables cross-functional teams—including business analysts, automation developers, and AI experts—to collaborate on process design using a shared visual language.

Learn more about BPMN.

Business rules: Reusable logic components that define conditions and actions within a process. Business rules in Maestro can be created using DMN and reused across processes.

Controlled agency: A governance model in which humans supervise AI and automation systems. Maestro supports “humans-in-the-loop” for review, escalation, and decision validation.

DMN (Decision Model and Notation): A standard for modeling business decisions. In Maestro, DMN is used to define business rules that govern how processes behave based on structured inputs and outputs.

Event-sourced engine: A runtime model used by Maestro to track every change in a process instance. This approach enables time-travel debugging, error recovery, and auditability.

Platform Units: A usage-based licensing metric in UiPath. Each time a process is executed or a decision is evaluated in Maestro, a number of Platform Units are consumed, depending on the activity type.

Learn more about Platform Units.

: The activity of visually designing a business process using BPMN. In Maestro, process owners use modeling tools to define tasks, events, flows, and agents involved in a process.

: The stage where modeled processes are made executable. Automation developers map tasks to workflows, assign agents or robots, and define runtime behaviors.

: Live tracking of process executions. Monitoring capabilities in Maestro include heatmaps, variable inspection, and instance control (e.g., pause, skip, restart).

: Analyzing historical and real-time process data to improve performance. Optimization features include bottleneck detection, root cause analysis, and simulation.

Solution: A solution groups everything needed to automate an end-to-end business process, offering you the capabilities to develop automation projects together with their dependencies and deploy them across tenants as a whole.

Read more about solutions.