Maestro user guide

Last updated Aug 12, 2025

Monitoring dashboard

Process-level dashboard

The process-level dashboards provide useful metrics for each process.

Note: Read about Variable and element filtering in the Process Operations chapter.

Metrics

Table 1. Process-level dashboard metrics
Tile	Description
Incidents count per Week/Month	Every error in your process triggers the creation of an incident. This tile illustrates the total number of incidents per week or month, depending on the selected value from the drop-down list.
Completed instances per Week/Month	The total number of completed instances per week or month, depending on the selected value from the drop-down list. See how many processes you are executing and whether that count is going up or down.
Top 10 faulted elements	The 10 agentic processes published from Maestro elements with the most failures. The information is displayed in the form of a table with additional information: Faulted elements: the name of the element that failed. Count: the number of failures for the specific element.
Top 10 elements by longest duration	The 10 agentic processes published from Maestro elements with the longest running duration. The information is displayed in the form of a table with additional information: Element: the name of the element. Duration: the time the element ran.
Average duration for inactive instances	The average run time for inactive instances. The information is also split by the instance status.
Top 10 outliers by duration	The 10 agentic processes published from Maestro elements with the longest running duration. The information is displayed in the form of a table with additional information: Element: the name of the element. Actual Duration: the time the element was actually running. Average: the average time the element was running. Deviation: The difference between the time the element was actually running and the average time.

Analytics

Process monitoring within Maestro offers insights into the historical execution of your processes. The out-of-the-box process-level dashboards provide comprehensive data on historical executions, including incidents, instance completion, faulted elements, and duration outliers for elements. Understanding the execution counts and durations for each step in a process provides crucial insight. Additionally, the heatmap view puts element durations in the context of the entire process flow. These insights unlock the full potential of process analytics for effective business operations.

Maestro provides process analytics, enabling you to monitor the historical executions of your processes in an aggregated way. You can access the Monitoring page from the All instances view for a single process through the Monitoring tab. This page includes out-of-the-box default process-level dashboards and a model diagram, showing execution count, execution duration, and heatmap.

Instance Management uses the same canvas used for modeling.

The counts shown near each element represent the number of instances executing on each element:

The green checkmark represents the successful instances
The red exclamation point represents the failed instances
The blue circle next to the human tasks represents the number of processes under escalation review.