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Integration Service user guide

Last updated Aug 13, 2025

Unified Pricing licensing

Note:

The licensing information on this page applies to you if you are on Unified Pricing. If you are on Flex, refer to the Flex licensing page.

Integration Service licenses and entitlements

The following table provides a list of licenses that give you access to Integration Service, the plans associated with each license, and the entitlements enabled by them.

Table 1. Licensing plans
FeatureCommunityBasic TrialBasicStandard TrialStandardEnterpriseApplication Test Standard TrialApplication Test StandardApplication Test Enterprise
Access to connectors

Table 2. User licenses
FeatureExpressBasicPlusProApp TesterApp Tester Developer
Access to connectors

Platform Unit consumption

Integration Service uses Platform Units as a measure of consumption for executed Integration Activities. The consumption of Platform Units occurs in the following way: for every 100 executed activities, 2 Platform Units are used.

Table 3. Consumption rates based on process source
Process sourceConsumption rate
API Workflows100 executed activities = 2 Platform Units
Agents100 executed activities = 2 Platform Units
Maestro100 executed activities = 2 Platform Units
RPA Workflows (executed by attended, unattended, or serverless robots)1Not metered

1 Integration Activities used in RPA Workflows are charged via the robot’s runtime licensing and are not metered separately.

Overconsumption

If you exceed your allocated number of Integration Activities:

  • There is no execution block mechanism enforced. Additional Integration Activities continue to execute, even after Platform Units are exhausted, provided you have licensed an SKU that includes Platform Unit entitlements.
  • Overconsumed Integration Activities still execute, and no charges apply beyond the licensed Platform Units unless enforcement is configured at the tenant level.
  • Overconsumption draws from remaining Platform Units at the standard rate (100 Integration Activities = 2 Platform Units).

Checking license allocation

Organization licenses

To view organization-wide license distribution, log in to Automation CloudTM and go to Admin > Your Organization > Licenses.

The Licenses dashboard shows the number of all purchased licenses in your organization. You can switch to the Consumables tab to view license information for Integration Service.

  • Unified Pricing licensing
  • Integration Service licenses and entitlements
  • Platform Unit consumption
  • Overconsumption
  • Checking license allocation
  • Organization licenses

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