Integration Service - About the Freshservice connector

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ActiveCampaign
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Active Directory - Preview
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Adobe Acrobat Sign
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Amazon Bedrock
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Amazon Web Services
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Anthropic Claude
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Asana
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AWeber
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Azure AI Document Intelligence
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Azure Defender for Cloud
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Azure Maps
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Box
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Brevo
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Calendly
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Campaign Monitor
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Cisco Webex Teams
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Citrix Hypervisor
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Citrix ShareFile
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Clearbit
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Customer.io
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Expensify
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Facebook
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Freshbooks
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Freshdesk
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Freshsales
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Freshservice
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GetResponse
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GitHub
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Gmail
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Google Cloud Platform
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Google Docs
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Google Drive
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Google Forms - Preview
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Google Maps
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Google Sheets
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Google Speech-to-Text
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Greenhouse
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Hootsuite
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Intercom
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Keap
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LinkedIn
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Mail
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Mailchimp
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Mailgun
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Mailjet
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MailerLite
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Marketo
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MCP
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Microsoft 365
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Microsoft Azure
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Microsoft Azure Active Directory
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Microsoft Dynamics 365 CRM
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Microsoft OneDrive & Sharepoint
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Microsoft Outlook 365
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Microsoft Sentiment
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Microsoft Sentinel Threat Intelligence
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Microsoft Teams
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Microsoft Translator
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Microsoft Vision
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Miro
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NetIQ eDirectory
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Nvidia NIM
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Okta
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OpenAI
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OpenAI V1 Compliant LLM
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PayPal
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PDFMonkey
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SendGrid
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ServiceNow
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Shopify
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Slack
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SmartRecruiters
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Smartsheet
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Snowflake
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Stripe
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Sugar Enterprise
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Todoist
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Twilio
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X (formerly Twitter)
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Xero
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watsonx.ai
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WhatsApp Business
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WooCommerce
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Workable
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Workday
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Workday REST
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VMware ESXi vSphere
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YouTube
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Zendesk
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Zoho Campaigns
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Zoho Desk
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Zoho Mail
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Zoom
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ZoomInfo
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About the Freshservice connector

Integration Service connector for Freshservice in Automation Cloud, providing IT Help Desk and service management automation activities.

Freshservice is a cloud-based IT Help Desk and service management solution. Freshservice enables organizations to simplify their IT operations, offering a number features that include a ticketing system, a self-service portal and knowledge-base.

Note:

This connector is built by UiPath and receives official support selectively. The connector supports a limited set of commonly used APIs for the target application and may cover most typical use cases. Also, they are retained in a stable state until the requirements for a new version release are met. Learn more

Authentication

Before automating processes, you need to establish a connection with your Freshservice instance. Step-by-step instructions are available in the Freshservice authentication page.

Events

The Freshservice connector supports events via polling. More information about the events supported for the Freshservice connector is available in the Freshservice events page.

Activity package

You can use the connection to enable the Freshservice activities in UiPath® Studio and build automations that interact with your Freshservice data. This allows you to execute create, read, update, and delete operations on your Freshservice objects.

Provider documentation

The UiPath connector is compatible with Freshservice v2 API. Learn more at the Freshservice website.

On this page

Authentication
Events
Activity package
Provider documentation

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NEXTFreshservice authentication

Authentication​

Events​

Activity package​

Provider documentation​

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Authentication

Events

Activity package

Provider documentation