Integration Service user guide

Microsoft Teams is a collaborative workspace within Microsoft 365 that acts as a central hub for workplace conversations, collaborative teamwork, video conferencing, and document sharing, all designed to enhance employee productivity.

Before automating processes, you need to establish a connection with your Microsoft Teams instance. Step-by-step instructions are available in the Microsoft Teams Authentication page.

The Microsoft Teams connector supports events via polling. For more information, see the Microsoft Teams events page.

You can use the connection to enable the Microsoft Teams activities in UiPath® Studio and build automations that interact with your Microsoft Teams data. These activities allow you to execute create, read, update, and delete operations on your Microsoft Teams objects.

If you want to learn how to start using your Microsoft Teams integration and the activities included in the Microsoft Teams activity package, see the Microsoft Teams how-to guides.

The UiPath connector for Microsoft Teams is compatible with the REST Graph 1.0 API.

Why do I get a “Forbidden instance for user” error when running a Teams automation?

The runtime user does not have permission to view or use the Integration Service connection. This often happens when the connection is created in a personal workspace or Solution folder and not shared properly.

Why does Include Bot = Yes fail with a “Missing Bot ID and Secret” error?

Bot support requires a registered Microsoft Teams bot with a valid Bot App ID and Client Secret.

Does Integration Service create a new Azure App Registration for every Teams connection?

No. UiPath uses a shared public OAuth app or the customer’s Bring Your Own App (BYOA). A new app is not created per connection.

Why does Teams require admin consent even when user consent is enabled?

Teams requests high-impact Microsoft Graph scopes (for example Files and Meeting APIs), which always require admin approval.

Which scopes are mandatory for a Teams connection?

Refer to the mandatory scopes section in Microsoft Teams authentication.

Can customers remove optional scopes for security reasons?

Yes. Optional scopes can be removed, but activities that depend on them will fail. Mandatory scopes cannot be removed.

Can I mention an entire Team or Channel in a message?

No. Send Channel Message does not support team-level or channel-level mentions.

Can I use the HTTP Request activity to mention a Team?

No. This is a Microsoft Graph API limitation and cannot be bypassed using HTTP.

Does the Send Channel Message activity support mentioning only one user at a time?

Yes. The Send Channel Message activity currently supports mentioning only one individual user at a time. Multiple user mentions and team or group mentions are not supported.

Can I format Teams messages or add links?

Yes. HTML formatting and links are supported in message bodies.

Can we send a message with an image in Teams?

Yes. The Send Channel Message activity allows you to attach both inline images (with preview) and Sharepoint images as attachments.

Whose quota causes “Evaluation capacity for the month exceeded”?

The customer’s Microsoft tenant quota, not UiPath’s. Each tenant is billed and throttled independently.