- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- About licensing
- Unified Pricing: Licensing plan framework
- Activating your Enterprise license
- Migrate from Test Suite to Test Cloud
- License migration
- Assigning licenses to tenants
- Assigning user licenses
- Deallocating user licenses
- Monitoring license allocation
- Granting AI and Agentic usage top-ups
- Requesting AI and Agentic usage top-ups
- License overallocation
- Licensing notifications
- User license management
- Tenants and services
- Accounts and roles
- AI Trust Layer
- External applications
- Notifications
- Logging
- Data Export
- Testing in your organization
- Troubleshooting
- Migrating to Test Cloud
Request an AI and Agentic usage top-up from an administrator when your monthly limit and any top-up are spent, so Autopilot can resume.
The AI and Agentic usage pool is available on the Unified Pricing and Flex licensing plans. It is not available on Community. Feature availability also depends on the cloud platform that you use; for details, refer to the Feature availability page.
When your monthly limit and any top-up are spent, Autopilot pauses until a top-up is granted or the monthly limit resets. You cannot grant your own top-up, but you can request one from an administrator. For background on how the monthly limit, top-ups, and fallback work, refer to AI and Agentic usage pool.
Requesting a top-up
- Go to Preferences > Licensing.
- On the Usage page, select Request top-up.
Result: A request is sent to your license and/or organization administrator, who can grant the top-up from the User usage dashboard. For the administrator procedure, refer to Granting AI and Agentic usage top-ups.