- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- About licensing
- Unified Pricing: Licensing plan framework
- Activating your Enterprise license
- Migrate from Test Suite to Test Cloud
- License migration
- Assigning licenses to tenants
- Assigning user licenses
- Deallocating user licenses
- Monitoring license allocation
- Understanding the New Unit Consumption Experience
- Managing tenant unit allocation
- Exporting consumption data
- Configuring consumption controls
- License overallocation
- Licensing notifications
- User license management
- Tenants and services
- Accounts and roles
- AI Trust Layer
- External applications
- Notifications
- Logging
- Testing in your organization
- Troubleshooting
- Migrating to Test Cloud
Test Cloud admin guide
The New Unit Consumption Experience uses a set of calculated metrics to represent the state of unit capacity at the organization, tenant, and folder levels. Understanding how these metrics relate to each other enables administrators to interpret status indicators correctly and act before capacity problems arise.
How units are distributed
Every unit type in an organization follows a two-pool model. The Organization Administrator divides the total purchased capacity into tenant allocations and an organization pool. Tenants consume units from their own allocation first; if they have no allocation, or if they exceed it, consumption draws from the organization pool.
This split is the foundation for all metric cards and status indicators shown across the dashboard.
Organization-level summary cards
Five summary cards appear at the top of the Organization Level view. Directly below the cards, the Capacity Breakdown bar chart shows a horizontal stacked visualization of the three main capacity segments: Consumed from Allocated, Consumed from Organization, and Remaining. The fifth card changes its state based on the current consumption.
| Card | What It Shows | Notes |
|---|---|---|
| Total Capacity | The maximum units available in the subscription for the selected bundle interval | Fixed value from your subscription |
| Consumed | Total units consumed across all tenants in the selected period | Includes consumption from both allocated and organization pool |
| Remaining | Total Capacity minus total consumption | Displays 0 when negative; a negative value triggers Overage mode on Card 5 |
| Allocated | Sum of all tenant allocation amounts | Does not include unallocated tenants |
| Available for Allocation / Overage / OverAllocation | Conditional card - see below | Label and color change based on capacity state |
The fifth card has three display modes depending on the state of the organization's capacity:
| Mode | When It Appears |
|---|---|
| Available for Allocation | No overage and no over-allocation |
| Overage | Total consumed exceeds Total Capacity |
| OverAllocation | Total allocated exceeds Total Capacity, but no actual overage yet |
Available for Allocation represents the remaining capacity in the organization pool after accounting for tenant allocations and consumption directly from the organization. A low available-for-allocation value limits your ability to adjust tenant allocations without first rebalancing tenant allocations or acquiring more units.
Overage occurs when actual consumption has exceeded Total Capacity. This is a critical state requiring immediate attention - either units must be purchased or consumption must be reduced.
OverAllocation occurs when total allocation commitments across tenants exceed Total Capacity, but actual consumption has not yet crossed that threshold. This is a warning state: if all tenants consume their full allocation, an overage will result.
Organization-level status indicators
A status badge appears in the period header section of the Organization Level view. It reflects the overall health of unit capacity for the selected period.
| Status | Color | Condition |
|---|---|---|
| Healthy | Green | No overage, no over-allocation, remaining capacity ≥ 15% |
| Needs Attention | Orange | No overage, but remaining capacity < 15% or over-allocation exists |
| Critical | Red | Total consumption exceeds Total Capacity |
Tenant cards
Each tenant is represented by a card on the Organization Level view. Every card shows five metric rows.
| Row | What It Shows |
|---|---|
| Allocated | Units reserved to this tenant by the Organization Administrator |
| Consumed from Allocated | Units this tenant consumed against its own allocation |
| Consumed from Organization | Units this tenant consumed from the shared organization pool |
| Consumption Rate | Percentage of the tenant's allocation that has been consumed |
| Remaining/ Overage | Remaining allocation, or the overage amount if the tenant has exceeded its allocation |
Tenant status badges
Each tenant card carries a status badge that reflects the tenant's consumption rate relative to its allocation.
| Status | Color | Condition |
|---|---|---|
| Healthy | Green | Consumption rate < 70% of allocation (includes 0%) |
| Warning | Orange | Consumption rate 70–90% of allocation. Also applies to tenants with N/A allocation that have consumption > 0. |
| Critical | Red | Consumption rate >= 90% of allocation, OR consumed > allocated (overage) |
| Disabled | Gray | Disabled tenants represent tenants that have been administratively turned off. They retain historical consumption data but are no longer actively consuming. |
| Deleted | Gray | Deleted tenants represent tenants that have been permanently removed. They show as read-only historical records. |
Disabled and deleted tenants appear with reduced opacity and carry their respective status badges. Deleted tenants display their GUID in place of their name.
Tenant-level metrics
Navigating to a tenant opens the Tenant Level view, which provides up to six metric cards specific to that tenant and a breakdown of consumption.
| Card | What It Shows |
|---|---|
| Allocated | Units reserved to this tenant |
| Consumed from Allocated | Total units consumed by this tenant directly from the Allocated ones |
| Consumed from Organization | Total units consumed by this tenant from the organization pool |
| Remaining | Allocated units minus consumption from allocation |
| Available for Allocation | Remaining capacity in the organization pool available for reallocation |
| Overage | Amount by which the tenant's consumption has exceeded its allocated units |
Consumption Analytics
The Consumption Analytics section is available on the Tenant Level view of the new unit consumption experience. It provides two side-by-side charts - Distribution of Consumption and Consumption by Services - that show how and where units were consumed within the selected bundle period.
Distribution of Consumption
The Distribution of Consumption chart shows how unit consumption is distributed over time within the selected bundle period.
- Use the Month and Week toggle to switch between monthly and weekly grouping of consumption data.
- The Y axis shows the consumption quantity in the selected unit type.
- The X axis shows the time range within the current bundle period.
- Select the download icon in the top right of the card to export the chart data as a CSV.
Consumption by Services
The Consumption by Services card shows which services within the tenant consumed units during the selected bundle period.
Each service appears as a labeled row with a horizontal progress bar that represents its share of total consumption. The row shows the service name, total units consumed, and the percentage of the tenant's total consumption that the service accounts for.
The Total Consumption value at the bottom of the card shows the aggregate units consumed across all services for the selected period.
Select the download icon in the top right of the card to export the service breakdown as a CSV.
For more information on how to export the data, refer to Exporting consumption data.
Attribution modes
The Solutions & Processes table and the Folder Consumption section offer two ways to attribute consumption:
| Mode | What It Shows |
|---|---|
| By Execution | Each folder shows only the consumption that actually executed within its scope. Cross-folder process calls are attributed to the folder where execution occurred. Each process shows only its own execution-level consumption. |
| By Ownership | Each folder shows the total consumption of all processes it owns, including child processes that may execute in other folders. You can expand the folder to see the breakdown. Each root process includes consumption from the processes it orchestrates. When a parent process spawns child processes, the consumption from the entire chain is visible, both individually and rolled up to the root process that initiated the flow. |
The selected attribution mode applies to both the folder list and the process table simultaneously.
Bundle intervals and date filtering
Each unit type is covered by a bundle interval - a defined subscription period. The period picker at the top of the dashboard defaults to the current active bundle. Selecting a past period switches the view to a closed bundle and shows historical data.
A custom date sub-range can be selected within any bundle interval. The selected date range persists as you navigate between Organization, Tenant, and Folder levels.