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Insights
The Business ROI Queues template contains widgets and formulas to use as a starting point to identify the amount of time and money saved by Processes that use queues.
|
Tile |
Metrics |
Description |
|---|---|---|
|
Time-Saved (Hours) |
Time saved using Queues (in hours) |
See how much time you saved using processes that leverage Queues. The calculation is done by multiplying the time it takes a human to complete the transaction (Time Saved) by the count of the transactions (queue items). |
|
Money Saved (Dollars) |
Money saved (in dollars) |
View the estimated amount of money that has been saved through processes that leverage Queues. The calculation is done by multiplying Time Saved by how much it costs for a human to run each transaction per hour (Hourly Cost). |
|
Goal for This Year |
Progress towards the set target amount of money saved |
See the amount of money saved against your yearly goal. |
|
Top 10 Time-Saving Queues |
Queues with top time-saving results |
Rank the most time-saving Queues. |
|
Money Saved Per Queue |
Queue name by the amount of money saved (in dollars) |
Get an overview of the amount of money saved by each Queue. |
|
Time Saved Monthly |
Time saved monthly by each Queue |
Keep track of the time saved by each Queue on a monthly basis. |
Populate the ROI dataset with the values of each process and queue relevant for ROI calculations. Copy and customize this template to set yearly money-saving targets, customize formulas to be specific to your use case, and add anything else that speaks to your automation benefits.