Financial Services Solutions user guide

Whether you want to learn more about the agents or have doubts on how to proceed with configuring your agents, browse the list of FAQs below.

The FCC solution is available only on UiPath Cloud. However, customers must be provisioned in Automation Cloud™, as license activation, entitlement management, and consumption tracking are handled there. Additional deployment options, including on-premise, are available directly from WorkFusion.

The FCC solution is currently available in North America, followed by the United Kingdom, Austria, and New Zealand, Europe, Middle East, and South America. Additional regions will be planned for future releases.

We can support any data residency supported by Microsoft Azure.

The models are primarily trained and fine-tuned on English data and other Latin-script languages. This means that other languages can be supported but the underlying models might need to be retrained to ensure optimal performance. Transaction Screening Alert Review and Name Screening Alert Review are typically performed in English, regardless of the region. Adverse Media Monitoring can support articles in English and Spanish, whilst all other languages can be transliterated. All models can be finetuned on a new language, if required.

The solution's UI is currently only available in English.

The FCC solution will only be available for customers with a required license. You will only be able to use the solution once fully deployed and configured by our implementation partner.

No. The FCC solution is not currently available in Automation Cloud™ Public Sector (FedRAMP). 

No. The FCC solution is not available to Community users. 

FCC solution is currently unavailable to UiPath partners for testing, selling, or delivery. We are working with a selected partner on FCC implementations, with additional partners enabled in a later phase.

Typically, it takes up to two or three months to deploy and configure without any major customizations. Professional Services is required on top of the licensing cost, as all production use cases are implemented by our delivery partner.

We offer a limited-scope POV for qualified customers. Customers need to provide a historical export of their alerts or entities (covering at least a 30-day period), along with their dispositioning decisions, to compare the results and measure the impact. Live system integration is out of scope and is only possible for production use cases. POVs are typically completed within two to four weeks.

No, FCC agents are not deployed in your Automation Cloud instance. It is a separate UiPath-managed Azure deployment, where each customer has their own instance (single tenant). Each FCC deployment is integrated with your Automation Cloud for licensing, monitoring, and telemetry purposes.

Yes, the solution is fully hosted and managed by UiPath and data does not leave the UiPath environment. Data is stored in your own instance and is not shared with any other customer or third-party vendor. All data is encrypted in transit and at rest. 

No. We only train your own model in your own instance, not the underlying parent model. Our approach is analyzing the patterns and generating synthetic data. The parent model is only trained with your data if you explicitly opt in and provide written permission. 

Yes. If you choose to use the LLM features, you need to bring your own API key. 

No. The FCC solution is not part of the UiPath AI Trust Layer, as it does not use any third-party LLMs managed directly by UiPath. The use of LLMs requires your own subscription. 

The FCC solution requires a separate license, which is available to both Unified and Flex customers. Evan, the Adverse Media Monitoring agent, is priced based on the volume of entities or searches, whereas Tara, the Transaction Screening Alert Review agent and Evelyn, the Name Screening Alert Review agent, are priced based on the volume of alerts.

For example, here is how each agent would be priced based on license type:

Yes. The minimum volume requirement is the following: 

No. The agents work independently, and you can choose to start with one or multiple agents. 

Yes, we charge for all types of consumption, regardless of the environment or operation. We recommend reserving an extra 10% of your annual volume for pre-production development and UAT.

We offer various data ingestion options, depending on the specific agent:

Evan, the Adverse Media Monitoring agent

Tara, the Transaction Alert Screening Review agent

Evelyn, the Name Alert Screening Review agent

All FCC agents have configuration settings and custom rules that you can adjust as needed. This will be an iterative process during the implementation phase to ensure optimal performance. If you wish to adjust any settings post-deployment, you need to raise a support ticket. Small changes can be covered by the UiPath support team, but major changes might require Professional Services.

Yes, confidence and similarity scores are available for each underlying model, which can be used in configuration thresholds:

Yes. HITL is a core capability of each agent workflow. For adverse media, users review prioritized news articles. These are the articles that are deemed most relevant and require human investigation. For name and payment alerts, users review hits that were not auto-adjudicated and require human investigation. 

No. All adverse media tasks are reviewed in a standalone User Interface (UI) built specifically for this agent. All name and payment alert tasks are reviewed directly in your screening tools. There is no new UI for these two agents.

Evan, the Adverse Media Monitoring agent, and Tara, the Transaction Screening Alert Review agent, can be retrained and improved with customer data, but Evelyn, the Name Alert Review agent currently does not have a feedback loop and does not learn from additional data. Name Sanction Screening is based on different algorithms and models, not machine learning. Each model has its own distinct input and output specification.

Yes, each agent offers pre-built analytics and customizable dashboards with various performance metrics. Examples include but are not limited to: alert, article automation rate, error rate, true positives, false positives, missed true positives, missed false positives.

Yes, you can monitor the agents’ real-time consumption in your Automation Cloud Admin portal. Navigate to Licenses > Consumables to see your available and consumed FCC units (Flex) or FCC platform units (Unified).

A new agent version is typically released once a month. All upgrades are managed by UiPath and do not require any actions on your side. You will be notified when a new version becomes available, and it will be up to you to determine if and when you want to upgrade. During the upgrade process, you may experience downtime of up to four hours. We will ensure a minimum impact on your operations.

You can raise a support ticket directly in the Customer Portal. All tickets are triaged and resolved as per your UiPath support tier, coverage, and response SLAs.