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2024.10
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Automation Suite on Linux installation guide

Last updated Mar 26, 2026

Insights Looker pod becomes unresponsive during FQDN update

Description​

During FQDN updates in in-cluster or proxy environments, the insights-insightslooker-0 pod may become unresponsive and fail to restart. As a result, the Insights service may be unavailable after the update.

Solution​

To address this issue, take the following steps:

  1. Update the FQDN at the infrastructure level, as described in the corresponding procedure.
  2. Scale down the Insights StatefulSet to ensure a graceful shutdown: 
    kubectl scale statefulset insights-insightslooker -n uipath --replicas=0
kubectl scale statefulset insights-insightslooker -n uipath --replicas=0
  3. Update the FQDN at the components and services level, as described in the corresponding procedure.
  4. Verify that the FQDN update is complete across all components.
  5. Scale the Insights StatefulSet back up: 
    kubectl scale statefulset insights-insightslooker -n uipath --replicas=1
kubectl scale statefulset insights-insightslooker -n uipath --replicas=1
  6. Verify that the insights-insightslooker-0 pod is running and responsive.
  • Description​
  • Solution​

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