Agents user guide

• Persistent context — Each agent maintains its own chat history. Switching between agents no longer resets your conversation.
• Reduced friction — Access your agents directly from the Teams sidebar without using the Switch Agent command.
• Concurrent conversations — Run multiple agents simultaneously without overlap or confusion.

Prerequisites​

• The conversational agent must be published and deployed to Orchestrator.
• You must have permission to upload custom apps in Microsoft Teams.

Create a dedicated Teams App​

1. Go to Agents > Instance Management and open your conversational agent's management page.

2. Select the Channels tab.

3. Select Create a Teams App and configure the following options:

   • Logo — Optional. Add a logo that meets the Teams app icon guidelines.
   Note:

   The app name is set automatically from your agent name. Teams app names cannot exceed 42 characters, so longer agent names are automatically truncated.

   Note:

   UiPath provisions an Azure Bot resource in the background. Provisioning takes approximately 3–5 minutes.

4. When provisioning is complete, select Download to save the Teams manifest ZIP file.

5. Upload the manifest to your Microsoft Teams environment. For instructions, see Upload an app in Microsoft Teams.