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Process Mining

Last updated Oct 29, 2025

KPIs

The following table describes the KPIs defined in Purchase-to-Pay - SAP app template and presented in different dahboards.

KPIDescriptionDashboard
Maverick PO itemsTotal number of PO items involved in at least one of the following scenarios:
  • PO item without a contract
  • PO item creation without PR creation
  • Goods received before PO item creation
  • Goods received before PO approval
  • Goods received without PO approval
  • Invoice received before goods received
  • Invoice received without goods received
  • Invoice received before PR creation
  • Invoice received before PO item creation
  • Invoice received before PO approval
  • Invoice received without PO approval.
Maverick Buying  
Maverick PO items ratePercentage of purchase order items involved in maverick buying.                     Maverick Buying  
Maverick spend valueTotal value of purchase order items involved in maverick buying.Maverick Buying  
Maverick spend rate         Percentage of the total purchase order item values involved in maverick buying.            Maverick Buying  
Spend without contractTotal value of purchase order items that are not referenced to an existing contract.Maverick Buying  
Spend without contract rate  Percentage of purchase order item values that are not referenced to an existing contract.Maverick Buying  
PO item without contractTotal number of purchase order items that are not referenced to an existing contract.   Maverick Buying  
PO item without contract ratePercentage of purchase order items that are not referenced to an existing contract.Maverick Buying  
PO items without materialTotal number of purchase order items that do not have a material assigned.Maverick Buying  
PO items without material ratePercentage of purchase order items that do not have a material assigned.Maverick Buying  
First time right rate (PR to GR)Percentage of purchase order items that flowed from PR creation to good receipt (GR) without requiring any forms of revision.Order process velocity
Restore events Total number of restore events, indicating the number of times a deleted object was restored.Order process velocity  
Revoke eventsTotal number of revoke events, indicating the number of times an approved request was revoked                Order process velocity
Change eventsTotal number of change events, indicating the number of times a value, material or date related to an object was changed.Order process velocity
Reject eventsTotal number of reject events, indicating the number of times a request was rejected.Order process velocity
PO items with revisionTotal number of purchase order items that experienced any form of revision throughout the process.Order process velocity
Avg. revision events per PO itemAverage number of revision events per purchase order item.Order process velocity
Avg. throughput time PR creation to PR approvalAverage time from purchase requisition creation to purchase requisition approval.Order process velocity
Avg. throughput time PR creation to PO approvalAverage time from purchase requisition creation to purchase order approval.Order process velocity
Avg. throughput time PR approval to PO item creationAverage time from purchase requisition approval to purchase order item creation.Order process velocity
Avg. throughput time PR approval to PO approvalAverage time from purchase requisition approval to purchase order approval.Order process velocity
Avg. throughput time PO approval to GRAverage time from purchase order approval to goods receipt.Order process velocity
Avg. throughput time PO item creation to PO approvalAverage time from purchase order item creation to purchase order approval.Order process velocity
Avg. throughput time PO item creation to GRAverage time from purchase order item creation to goods receipt.Order process velocity
Avg. throughput time PR creation to GRAverage time from purchase requisition creation to goods receiptOrder process velocity
SupliersTotal number of suppliers used in the purchase-to-pay process.Supplier performance
One time suppliersTotal numbrer of of suppliers that were used only once in the Purchase-to-Pay process.Supplier performance
One time supplier ratePercentage of suppliers that were used only once in the Purchase-to-Pay process.Supplier performance
Complete delivered PO itemsTotal number of purchase order items that are delivered completely as ordered (in full).Supplier performance
OTIF delivery rate         Percentage of complete delivered purchase order items (in full) that were delivered on time.          Supplier performance
OTIF delivered PO itemsTotal number of complete delivered purchase order items (in full) that were delivered on time.Supplier performance
Late delivery rate         Percentage of complete delivered purchase order items (in full) that were delivered late.Supplier performance
Late delivered PO itemsTotal number of complete delivered purchase order items (in full) that were delivered late.Supplier performance
Avg. delayed delivery durationAverage duration of delayed delivery for complete delivered purchase order items.Supplier performance
Suppliers without contract ratePercentage of suppliers that did not have a contract for at least one purchase order item.Supplier performance
Suppliers without contractTotal number of suppliers that did not have a contract for at least one purchase order item.Supplier performance
Accounting documentsTotal number of existing accounting documents.Accounting process  
Total accounting documents valueTotal sum of existing accounting documents value.Accounting process  
InvoicesTotal number of created invoices.Accounting process  
Invoice capture channel countTotal number of existing cature channel for invoices.Accounting process  
Potential duplicate Acc Doc (exact match)Total number of accounting documents with a potential duplicate based on an exact match of key fields (i.e. document number, supplier, value, and date). Accounting process  
Duplicate Acc Doc rate (exact match)Percentage of accounting documents that are suspected to be duplicates based on an exact match of key fields (i.e. document number, supplier, value, and date). Accounting process  
Potential duplicate Acc Doc (near match)Total number of accounting documents with a potential duplicate based on a near match of value and date for same supplier and document number. Accounting process  
Duplicate Acc Doc rate (near match)Percentage of accounting documents that are suspected to be duplicates based on a near match of value and date for same supplier and document number. Accounting process  
First time right Acc Doc ratePercentage of accounting documents that were processed without requiring any form of revision.Accounting process  
First time right Acc Doc      Total number of  of accounting documents that were processed without requiring any form of revision.Accounting process  
Avg. revision events per Acc DocAverage number of revision events per accounting document.Accounting process  
Accounting documents with revisionTotal number of accounting documents that experienced any form of revision throughout the process.Accounting process  
Avg. throughput time INV creation to INV approvalAverage time from invoice creation to invoice approval.Accounting process  
Avg. throughput time INV approval to Acc Doc creationAverage time from invoice approval to accounting document creation.Accounting process  
Avg. throughput time Acc Doc creation to first paymentAverage time from accounting document creation to first payment.Accounting process  
Avg. throughput time Acc Doc creation to last paymentAverage time from accounting document creation to last payment.Accounting process  
Avg. throughput time INV creation to first paymentAverage time from invoice creation to first payment.Accounting process  
Avg. throughput time INV creation to last paymentAverage time from invoice creation to last payment.Accounting process  
Avg. throughput time INV approval to first paymentAverage time from invoice approval to first payment.Accounting process  
Avg. throughput time INV approval to last paymentAverage time from invoice approval to last payment.Accounting process  
Automation RatePercentage of events that are automated.Automation potential
Manual processing timeThe total amount of time that is actually spent working on the events.Automation potential
Manual processing costThe total costs spent on the events.Automation potential
FTEThe total time that is needed to perform the work for events.
Note: FTE is calculated by dividing the manual processing time in hours by the number of working hours. The number of working hours is calculated from the number of working days in the selected period * 8 working hours per day.
Automation potential
Number of eventsThe total number of events.Automation potential
VariantsThe number of various process paths different purchase order items have taken from end to end.End to end process
Avg. throughput time end to endThe average throughput time for the end to end process, from creating a purchase requisition to the actual payment for the related invoice. End to end process
Total PO item valueThe total value of the purchase order items created during the selected period.End to end process
Number of itemsThe total number of purchase order items created during the selected period.End to end process
Purchase ordersThe total number of purchase orders created during the selected period.End to end process
Avg. item valueThe average value of purchase order items created during the selected period.End to end process
Avg. event throughput timeThe average event throughput time for purchase order item events.Event analysis
Number of eventsThe number of unique purchase order item events, within the selected period.Event analysis
Avg. number of eventsThe average number of events that were performed on purchase order items, within the selected period.Event analysis
Avg. event throughput timeThe average throughput time of all purchase order items events, within the selected period.Event analysis
Number of objectsThe number of objects related to due dates.Due dates
Total time lateThe Total time late related to due dates.Due dates
Average time lateThe average time late related to due dates.Due dates
Percentage on timeThe percentage on time related to due dates.Due dates
Total costThe total cost related to due dates.Due dates
Average costThe average cost relate to due dates.Due dates
Number of objectsThe number of objects that have the tag assigned.Tags
Number of tagsThe number of tags assigned.Tags

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