Orchestrator user guide

DELIVERY:

Last updated Nov 11, 2025

Editing Transactions

From the Transactions window you can edit the details of an individual queue item, or clone that item entirely. This is helpful for changing the priority or deadline of a transaction to respond to business needs, or editing the data input for failed transactions before retrying them.

Note: Editing is available for transactions with status New,Failed, or Abandoned, while cloning is available for transactions with status New,Failed,Successful, or Abandoned.

Editing a Transaction

To edit an individual queue item, follow these steps:

Click the More Actions button for the desired transaction. The More Actions menu appears.
Select Edit. The Edit queue item window is displayed.

The editable fields and their descriptions are:

Field	Description
Transaction priority	The processing priority level of the transaction, can be set to Low,Normal, or High. The priority is only editable for queues with disabled SLA predictions. If SLA predictions are enabled, the priority is set to High by default.
Postpone date and time	Enter the earliest date and time at which the transaction is available for processing. This ensures that a queue item is not executed prior to the set timestamp.
Deadline date and time	Enter the latest date and time at which the transaction should be processed. This is helpful when having to select between several items with the same priority.
Specific data	Select download as JSON to obtain a file of the transaction item's specific data, for review and editing. The edited file, or an entirely new one, can replace the current transaction data via the upload JSON and override button. Note: The file cannot contain any arrays.
Transaction progress	Populated according to the progress property defined in Studio. You can Keep transaction progress as is, or Reset transaction progress by selecting the corresponding radio button.

Click Save to apply your edits to the transaction.

Cloning a Transaction

To clone an individual queue item, follow these steps:

Click the More Actions button for the desired transaction. The More Actions menu appears.
Select Clone. The Clone queue item window is displayed.

The editable fields and their descriptions are:

Field	Description
Transaction Reference	A unique identifier for the queue item. This key can be used in Elasticsearch to look for a specific item and view its logs.
Transaction priority	The processing priority level of the transaction, can be set to Low,Normal, or High. The priority is only editable for queues with disabled SLA predictions. If SLA predictions are enabled, the priority is set to High by default.
Postpone date and time	Enter the earliest date and time at which the transaction is available for processing.
Deadline date and time	Enter the latest date and time at which the transaction should be processed.
Specific data	Select download as JSON to obtain a file of the transaction item's specific data, for review and editing. The edited file, or an entirely new one, can replace the current transaction data via the upload JSON and override button. Note: The file cannot contain any arrays. Back slashes are not supported.