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- Introduction
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields (previously entities)
- Labels (predictions, confidence levels, hierarchy, etc.)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Create or delete a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend dataset settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Analytics vs. automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation (NEW)
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining™
- Licensing
- FAQs and more
Communications Mining User Guide
Last updated Jul 3, 2025
| Question | Answer |
| Are there any additional charges incurred by using the Generative Extraction feature in CM? | No – charges are only incurred at the point of message upload (i.e. – 1 message uploaded to CM = 1 AI unit); there are no ongoing costs for using any of the generative features of Communications Mining™* |
| What are the underlying models behind GenEx? |
|
| Where can I learn more about the security behind Communications Mining's generative features? | Check the UiPath® Gen AI security handbook for more information. |
| What do I do if CommPath doesn’t work for my use case? | Reach out to your UiPath® representative, to let them know. However, if the number of fields you need to extract exceeds 20, switch to the Preview LLM. |
